In this Full-Time employee role, you’ll work comfortably from your home office to be the friendly voice of our Telecommunications client and support their customers with their smartphones, tablets, and computers. You’ll take inbound phone calls and use your technical expertise, and passion for outstanding customer service, to answer questions about products, services, or troubleshoot technical issues to find solutions.
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The Customer Support Specialists are the frontline voice to our students and clients. They provide a variety of services and support, including answering inbound calls, email and chat-based communications, placing orders, and explaining and promoting our courses, products, and services. CSR’s build relationships with our students and clients by providing the highest level of service. Customer Support Specialists are trained on core product lines, systems, and websites with the flexibility to adapt to changes in products and services offered and expand their workload to support additional product lines.
Allstate is seeking individuals who are passionate about selling and committed to the organization’s Sales goals. If you thrive in an environment where you can take charge, plan and guide others through complex situations, Allstate is the place for you! You will explore sales opportunities: including cross quoting and determining appropriate coverage through various forms of customer interactions. Our employee engagement within the customer contact centers is rated “Excellent”. Allstate is all about inclusive diversity and creating an environment where everyone can grow.
PRIMARY PURPOSE: To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.
At Direct Interactions, you will work with some of the kindest and most professional contact center agents in the country. You will help people in need and know that you made a positive difference in their lives. Even if you have not worked in contact centers for long or even not at all, we are interested in learning more about you! We pride ourselves on being all about the people we serve as well as those we work with. Most people spend more time at work then they do with their own families, so why not join the DI family? We partner with various companies and states to provide their customers with white-glove service. We are currently experiencing an extremely high number of calls which means hours are available with no cap in hours worked during business hours. We offer flexible scheduling that will still allow you to have a work life balance. Ideal applicants want to and can work 35+ hours a week.
The Associate Customer Service Representative provides customer service as needed to support achievement of company customer retention and satisfaction goals. Representatives are trained to provide high-touch customer service to customers regarding payment and policy-related questions and assist agencies with billing related inquiries while proactively promoting customer self-service options which would minimize/reduce customer effort. Acquires a working knowledge gained through training to quickly resolve problems in an unscripted care center environment. Processes account activities that cannot be systematically handled, researches to determine appropriate policy and billing activities. Gathers customer information, provides customer service related to pilots and/or company initiatives, educates the customer and/or agent where applicable and documents interactions.
Do you want to be part of great team of people where you will have leadership support? Are you looking for a fun, innovative, and fast-paced environment where you can utilize and grow your skills while you make a difference for customers? We are a performance based environment where you have incentive bonus opportunities designed to reward the results you achieve. Nelnet associates additionally enjoy competitive wages and benefits that include medical, 401K, tuition reimbursement, discounted parking and a multitude of wellness activities.
Are you self-motivated? Do you have extraordinary customer service and phone skills? Do you have phone customer service experience? If you have any of these qualities, you will fit right in line with our team! Orkin Pest Control is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. We have a dedicated national call center east of Atlanta in Covington, GA to provide our current and potential customers with award winning customer service. Currently all tele-agent positions are working from home. Check us out and you’ll see we are more than just bugs…
Now is the time to do this all from your contemporary home office through our TTEC at home program.; We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
Well known research organization seeking work at home, virtual telephone interviewers to conduct research interviews with participants in a long term study. Competitive salary. Immediate start.
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