At SYKESHome, we help people one caring interaction at a time - that includes you! We're hiring Customer Service Representatives in support of clients serving customers in the medical field.
Work with us as a: Medical Customer Service Representative. You'll help answer their questions via phone and make sure they are connected with the appropriate representatives to receive the resources and care they need.
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Position Description
Even if you have no prior experience, we have training classes starting soon to help you build the successful career that you want - apply today! Turn on the news on any night of the week and you’re likely to hear about the changes that are sweeping through our health care system. It’s dramatic. It’s positive. And it’s being led by companies like UnitedHealth Group. Now, you can take advantage of some of the best training and tools in the world to help serve our existing and new customers. You’ll take as many as 50-70 calls per day from customers who have questions about their health benefits. As their advocate, you’ll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity. Soleo Health is seeking an Intake Coordinator to work remotely support our Columbus, OH and Weirton, WV locations. The Intake Coordinator is responsible for facilitating the timely evaluation and acceptance of patients referred for service in order to meet the needs of the patient and customers as requested.
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