We are currently growing our team of HR Contact Center Associates that are dedicated to servicing the disability, leave, and accommodation space. In this role, team members will interact directly with Amazon employees in a way that builds trust by providing accurate information and resolving issues. The virtual contact center agent must be able to ask probing questions to fully understand the issue, follow business processes with high attention to detail, use multiple resources effectively to find the right information and communicate effectively to the employee. A high degree of ownership, strong communication skills, and the ability to handle sensitive situations with care are essential for this position.
Applicants from the following states will also be considered: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
To serve the members of Samaritan Ministries International (SMI) by compassionately, efficiently, and graciously advocating for them and communicating with them in regards to their membership with SMI.
A Service Advisor is responsible for monitoring the repair experience for our customers by performing research and making processing decisions on a variety of open repair events. Asurion utilizes a diverse network of independent service providers to repair products for our customers. The Service Advisor will need to be able to work through a variety of issues with these service providers to ensure a high level of customer satisfaction. This role will involve a high degree of negotiating with service providers regarding authorizations, part ordering and procurement, as well as other compliance over-site tasks. Eligible candidates must be able to determine a course of action to be taken based on a combination of financial, customer satisfaction, and compliance guidelines.
At SYKESHome, we help people one caring interaction at a time - that includes you! We're hiring Customer Service Representatives in support of clients serving customers in the medical field.
Work with us as a:
Medical Customer Service Representative. You'll help answer their questions via phone and make sure they are connected with the appropriate representatives to receive the resources and care they need.
Needs Processor Purpose: To serve the members of Samaritan Ministries International (SMI) by providing accurate and efficient processing of member needs according to ministry guidelines.
PRIMARY RESPONSIBILITIES AND DUTIES: the quantitative and qualitative contribution to the work of the ministry
Staff are required to meet established goals or communicated expectations for quantity and quality, apply appropriate time management and prioritization skills, work independently with a reasonable amount of guidance from more senior staff, and adequately learn and apply training and knowledge to perform these responsibilities and duties.
The Client Results Operations Manager will take appropriate actions to ensure high quality results and support for Liveops clients and the Liveops Nation. In the Client Results Operations Manager role, you will be directly responsible for managing all Community operations components of the account in support of achieving client goals with respect to customer service and performance metrics, ensuring that internal standards of performance and revenue goals are achieved while also supporting the agent experience
Pay: $28,000 - $50,000
Shifts: Afternoon/Evening with at least one weekend day
Please Note: Applicants MUST HAVE AN ACTIVE P&C LICENSE and reside designated states to be considered for this work from home role.
The Road Ahead:
We provide 24/7 availability for customers looking for quick, easy, and cost-effective insurance. Looking for innovative, fast thinkers who can assess customers’ insurance needs and want to grow with a forward-thinking company.
Family Advisors guide consumers through our proven senior care sales advisement process. Advisors assess each care recipient’s health, budget, and location requirements over the phone, then refer them to an ideal mix of senior living communities and complimentary services. This is a sales position, and our best Family Advisors thrive in a competitive atmosphere where they maximize the number of consumers they refer to communities each month.
The project is for a health coaching app that is provided through the user's employer. This is an inbound/outbound phone-support project.
As a member of this team, you will respond to customer inquiries via the phone as well as making calls to users 65+ and helping them enroll and set up their account.
Selected candidates would need to have the patience to work with this clientele that may not be technically savvy.