The Medical Bill Analyst makes sound determinations to share, deny or pend medical bills based on Medi-share Guidelines, researches diagnoses and treatment plans on bills to ensure accuracy and necessity, issues payments, denials of payment, or requests for information from providers or members to make sound determinations.
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Assurance is growing rapidly as we build the future of consumer insurance. We’re seeking an Account Manager who thrives in an environment that is fast-paced and full of opportunity. This role will be a crucial in supporting our Life insurance customers. You will be in constant contact with our customers via phone and email. We are looking for someone with a serious passion for helping people; someone willing to put the customer first in any situation. We need team members who will see issues through to the very end, ensuring a world-class customer service experience. Please apply if you love technology and customer service because you'll be on a team that is in direct contact with the developers who are planning, building, and maintaining the online tools that drive Assurance. Life insurance license not required, however industry exposure is desired.
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
The LTD Team Leader is a key contributor to the overall claims organization; mission, strategy and annual plan. This position will manage a team of 8-10 Claim Managers and a Senior Claim Manager. The Team Leader ensures that their team is achieving operational goals by monitoring all aspects of inventory within their team and actively coaching their direct reports to optimize performance.
The Quality Analyst is responsible for ensuring compliance and production standards are consistently maintained. The QA will partner with the supervisor to evaluate team members based on QA trend reporting to provide effective coaching/feedback to agents where applicable. QA’s will be expected to measure daily team performance and quality standards based on established call center metrics and benchmarks.
The Claims Research & Resolution Representative 2 manages claims operations that involve customer contact, investigation, and settlement of claims for and against the organization. Approves all claim settlements both for and against the organization. The Claims Research & Resolution Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
At SYKESHome, we help people one caring interaction at a time - that includes you! We're hiring Customer Service Representatives in support of clients serving customers in the medical field.
Work with us as a: Medical Customer Service Representative. You'll help answer their questions via phone and make sure they are connected with the appropriate representatives to receive the resources and care they need. DescriptionLawnStarter is a fast growing, profitable startup headquartered in Austin, Texas and we recently announced a $10.5 million growth round of funding. We’re anticipating one of our most exciting years yet and are looking for problem solvers who are passionate about delivering exceptional support experiences to join our expanding Phone Support team for the upcoming Spring and Summer seasons.
As an Assistant Manager, you will be responsible for coaching and leveling up a group of 10-15 Tier 1 support agents that report directly to you. You will report to one of our Team Managers and will work closely with the other Assistant Managers to ensure our customers and providers have a great support experience. The Customer Service Expert provides inbound customer service support for some of the most admired brands in the world. The Expert will assist our client's customers by professionally handling customer services, billing questions and processing payments. This is an exciting work from home opportunity requiring you to work and engage with others in a virtual environment, while providing our client's customers with a high-quality customer service experience.
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